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Heart of the Home

Groundbreaking Customer Service with Mac Brown

Carpinteria-based excavating company has farming roots.

Groundbreaking Customer Service with Mac Brown

Sure, countless clients have taken comfort in the fact that Mac Brown Excavating has been around since the early ’80s. They can also feel good about supporting a business forged and maintained by a longtime Santa Barbara farming family. But what it really comes down to is that Brown, his stepson, Mike Isaac, and their dirt-moving crew have their customers’ health and longevity in mind each time they fire up a piece of heavy machinery. Just read the company’s mission statement:

“Ask any doctor and they will all tell you that sleep is imperative in order to live a happy and healthy life,” it explains. “We at Mac Brown Excavating take every precaution to make sure the job is done right and in a timely manner so you can sleep better at night.”

A Mac Brown operator demos a pool in Montecito.

But doing a good job ahead of schedule is just a portion of the reason why Giffin & Crane calls on Mac Brown with regularity, said Isaac, who started with the company full-time around 2001 after growing up in the trade. “We just try to offer everything we can,” he said. “General contractors really enjoy having one subcontractor cover as much as possible.”