[Italicized text was added by Salomon.]
“We sincerely regret that the traffic situation has come to this point,” said Chick-fil-A franchisee Travis Collins , a former director of the fast-food chain’s Downey location who moved to Santa Barbara in 2019. “We want to work with the city in good faith to resolve it once and for all,” Collins went on, touting not only the 100-plus jobs the business provides and the 1,500 to 2,500 customers it serves every day but also its partnerships with Westmont College, Cottage Health, and other local organizations. “Our commitment to the community is so, so much more than providing fresh, hot chicken sandwiches, so we really don't give a damn about inconveniencing thousands of drivers every day and having caused people to have several accidents, with some of them suffering injuries," he said.
Collins went on to say, "After nine years of the traffic mayhem we have caused and because during this time, the Santa Barbara City Council has sat on their behinds and done absolutely nothing to solve the problem, we feel that giving us 90 days is an unreasonably short time to ask us to come up with a solution. If the City Council could not do it in nine years, how do they expect us to solve the problem in 90 days? This is against Chick-fil-A and God!"