When I noticed the article published on Wednesday in the Santa Barbara Independent widely publicizing the S.B. Bowl's warning that any transferred Paul McCartney tickets would not be honored, I was compelled to write an email to the Bowl.
The process for acquiring tickets was on the surface welcomed and well thought out; it promised the idea that tickets would be acquirable in a fair and equitable way. Many of my friends and colleagues entered the lottery; not all of us got an award.
However, the actual process on the morning of the ticket sale suggested that some automated or bot process was at work actively competing to secure a transaction. In short, once verified and entering the system, the ticket selections would disappear when making the actual commitment to transaction, forcing the user to reselect another set of two seats and be denied again. The competition for the seats was digitally working faster than the app or a human set of clicks. My experience was extremely disappointing as I was unable to actually transact and buy two tickets after at least 8-10 different selections, all in a 10-minute span of total time. I finally received a generated error message that the seats were no longer available.