Last Wednesday, I had several meetings with different people across the country that otherwise would have required extensive travel. But instead, I spent the entire day at my desk talking to everyone on my computer through Zoom.
Zoom is a video conferencing web service that’s so easy you don’t even have to worry about setup. It’s revolutionized the way more than 300 companies do business today. As Noel Cohen, Zoom’s senior accounts executive, explains, “It’s better to have a good phone call than a mediocre video conference call.”
Zoom’s founder, Eric Yuan, was the head engineer of Webex, which was once the most popular video conferencing service. But Yuan saw room for improvement, particularly to make the system “device agnostic,” so that it would work on any device or operating system.